About Us

Since its inception in 2016 and subsequent initiation in the Indian market in 2017, 1win has quickly established itself as a significant contender in the online sports and casino betting landscape. Despite our relatively recent entry, our platform has garnered a global community of fervent enthusiasts, with a strong and loyal presence in India.

Central to our credibility is our possession of an official Curacao license, designated as № 8048/JAZ2018-040. This accreditation serves as a testament to our commitment to operate within the confines of legality, ensuring an environment where fair play and secure transactions thrive. With this license, you can rest assured that your gaming experiences on 1win are not only exciting but also protected and regulated.

Team of Experts

At the heart of 1win is an assembly of dedicated professionals, each driven by the shared vision of crafting an unparalleled gaming escapade for our users. From skilled developers who weave the digital tapestry to meticulous designers who curate the visual aesthetics, and astute customer support experts who ensure seamless interactions – our team operates cohesively to guarantee the platform’s smooth and efficient functionality.

Our Mission

Our mission at 1win revolves around a simple yet profound principle: to furnish you with a secure, captivating, and reliable arena for online betting. We recognize the overwhelming nature of the online gaming sphere and have thus dedicated ourselves to creating a user-friendly haven characterized by transparency, security, and, above all, your enjoyment.

Striving for Excellence

As we ascend on our journey of growth and evolution, our aspirations remain singularly focused on one entity – you, our cherished users. We strive to ascend as a frontrunner in the online betting domain by perpetually enhancing our platform’s features, diversifying our offerings, and continuously staying attuned to the latest trends. Our user-centric approach guarantees that your needs and preferences are prioritized at every juncture.

Responsible Gaming

At 1win, ensuring responsible gaming practices is integral to our commitment to providing exceptional service to our clients. We take a proactive stance in addressing potential issues that may arise due to gambling addiction. Our foremost obligation is to safeguard our players from developing harmful gambling habits and to ensure that minors are never involved in such activities.

Our priority is to provide a comfortable and functional platform that offers a perfect blend of entertainment and leisure. While gambling can be a thrilling pastime, it has the potential to become problematic for certain individuals.

We wholeheartedly endorse and adhere to internationally recognized responsible gaming principles. Our aim is to ensure that our clients can indulge in safe and exciting gameplay while maintaining control over their actions.

Exercising Control

Gambling within a bookmaker’s realm should primarily be regarded as entertainment – a way to enjoy leisure time, support your favorite teams, and engage with like-minded individuals. However, a balance of caution must be maintained. Every participant in betting should consistently bear in mind:

• Gambling is a form of leisure, not a means of income; sensible decision-making is crucial.
• In cases of losses, the temptation to recover immediately should be resisted, as opportunities for success persist.
• Engage in the game with an available and predetermined budget, avoiding excessive spending.
• Keep track of the time and money invested in gaming.

Preventing Gambling Addiction

Though gambling serves as an enjoyable leisure pursuit for most, there exists a small segment susceptible to gaming addiction. Research indicates that a minority of adults grapple with this issue. We place significant emphasis on addressing this concern, urging our betting participants to remember:

• Gambling operates on probability, devoid of guaranteed formulas for victory.
• The urge to play must originate internally and not be influenced by external pressures.
• Gambling is a recreational activity, not a fast-track to wealth or debt repayment.
• Maintain awareness of your expenditure within the game.
• Acquaint yourself with the game rules before participating.

Distinguishing between a healthy passion for gaming and an unhealthy addiction can be challenging. However, certain signs may signal the onset of problems. Answering affirmatively to at least five of the following questions may indicate a gaming addiction:

• Are you deeply immersed in gambling activities?
• Are your betting amounts consistently escalating?
• Do you borrow money for gambling purposes?
• Do you find yourself playing beyond your planned duration?
• Does frequent betting negatively impact your reputation?
• Do you experience irritability or disappointment when unable to gamble?
• Does gambling serve as an escape from personal issues?
• Do you frequently attempt to recover losses?
• Have you tried to regulate betting amounts and time without success?
• Do you conceal your gambling habits from loved ones?

Practical Advice for Control

• Determine in advance the time you intend to allocate to betting activities.
• Establish a maximum loss limit and adhere to it.
• Never borrow money for gambling purposes.
• Consider engaging in new hobbies that can complement your gaming experience.
• Refrain from participating in gambling activities while in a distressed mood.

Self-Exclusion

If you wish to close your 1win account, contact our Customer Support. In most cases, account reopening is possible. However, should you opt for permanent closure, we respect your decision and will adhere to it without exceptions.

Additional Support

For further assistance and advice, various charities and associations are available:

• Gambling Therapy
• GamCare
• Gamblers Anonymous

FAQ