General Terms and Conditions

1. Main Provisions

1.1 Bet – A Foundation of the Betting Agreement

At the core of the betting experience lies the concept of a “bet.” This agreement involves a client and a betting company, operating under predefined rules. The outcome of this agreement depends on a specific event, the occurrence of which remains uncertain. The betting company accepts bets from clients under its established conditions, forming the basis of the betting relationship.

1.2 Outcome – Unveiling the Result

An “outcome” refers to the result of the event on which a bet is placed. It determines whether the bet is won or lost. The prediction made by the client shapes their potential payout or loss.

1.3 Client – The Bettor in the Equation

The term “client” pertains to the individual who places a bet with the betting company. The client’s prediction about the event’s outcome influences their potential winnings.

1.4 Line – Mapping the Betting Landscape

A “line” encompasses the events available for betting, the potential outcomes of those events, associated coefficients, and the timeline for accepting bets. The betting company closes the acceptance of bets after a specified point in time.

1.5 Bet Cancellation – A Reset Button

In situations where events lead to the cancellation of a bet, no settlement or win payment occurs. The agreement between the organizer and the client is considered null, and the client’s bet amount is refunded.

1.6 Regular Time – A Defined Match Period

“Regular time” refers to the standard duration of a match, as defined by the sport’s rules. This period excludes overtime, added time, penalty shots, and other extensions.

1.7 Processing Center – The Data Source

All bets are calculated based on information provided by the processing center, which serves as a reliable source of event-related data.

1.8 Winning Accrual – Verifying Payouts

When a client wins, it’s their responsibility to verify the accuracy of the payout. If they disagree with the awarded winnings, they must inform the betting company within a specified timeframe, providing relevant details for resolution.

1.9 Successful Bets – Getting It All Right

A client’s bet is considered successful if they correctly predict all outcomes included in the bet. Precision matters when aiming for a win.

1.10 Evolving Conditions – Flexibility in Betting

Conditions for accepting bets, including coefficients, head starts, and more, might change after a bet is made. Clients must stay informed about these changes before the agreement is executed.

1.11 Instant Outcome Bets – Coefficient of Certainty

Bets made on events with outcomes known at the time of the bet are assigned a coefficient of “1.”

1.12 Discrepancies Resolution – A Path to Fairness

In cases of disputes between clients and betting companies about aspects such as winning payments and event outcomes, a mandatory complaint procedure is in place to resolve differences.

1.13 Filing Claims – Timely Action

Clients must submit claims within 10 days of becoming aware of a breach of their rights, attaching relevant evidence. Claims without sufficient substantiation may be rejected.

1.14 Staff Errors – Rectifying Mistakes

When staff errors occur during bet acceptance, or deviations from rules are evident, the betting company can declare affected bets invalid, leading to payouts with a coefficient of “1.”

1.15 Unfair Play – Suspecting Foul Play

Suspicion of unsportsmanlike conduct in matches grants the betting company the right to block bets until a resolution is reached. Payouts for such bets occur with a coefficient of “1.”

1.16 Coefficient Errors – Balancing the Scales

Obvious coefficient errors are rectified, and bets are recalculated based on the correct coefficient.

1.17 Transliteration Quirks – Minor Errors

Variations in transliterated names or information in tournaments won’t warrant bet refunds, as this information is auxiliary in nature.

1.18 Suspicious Knowledge – Account Closure

The betting company can close an account and cancel bets if a participant had prior knowledge of an event’s result. No proof or conclusions need to be provided to the participant.

2. Main Rules of Bet Acceptance

2.1 Betting Limits – A Matter of Control

The betting company can limit maximum bets and coefficients for specific events or clients without prior notice, ensuring responsible betting practices.

2.2 Repeated Bets – Exercising Caution

The betting company reserves the right to limit repeated bets on the same outcome or combination from a single player.

2.3 Bet Acceptance – Confirmation Is Key

Bets are considered accepted once registered on the server and confirmed online. Registered bets cannot be canceled or altered.

2.4 Bet Amounts – Balancing the Books

Bets are accepted up to the available balance on a client’s account. After registration, the bet amount is deducted, and after calculation, winnings are credited.

2.5 Timing Matters – Placing Bets

Bets must be placed before an event begins, with approximate event start times provided in the line. Late bets are void, except for live events.

2.6 Editing and Deletion – Special Cases Only

Bets cannot be edited or deleted unless specific circumstances outlined in the rules allow for exceptions.

2.7 Bet Cancellation – Money Back

When a bet is canceled, money is refunded for the affected single bet. Express bets may lose their entire calculation.

2.8 Recalculation – Correcting Errors

If bets are miscalculated due to errors, they are recalculated. Bets made during the error and recalculation period remain valid.

2.9 Sports Events – Reliability Matters

Postponements and cancellations of sports events are determined based on information from official sources, ensuring accuracy.

2.10 Misleading Information – A Serious Offense

Knowingly providing false information to the betting company regarding bets, winnings, and event outcomes can result in bet cancellations.

2.11 Known Outcomes – A Null Bet

Bets placed on events where the outcome is known but not reflected in the system can be canceled.

3. Types of Bets

3.1 Single Bets – Focusing on One Outcome

Single bets are placed on a specific outcome of an event. Winnings are determined by the bet amount and the coefficient assigned to that outcome.

3.2 Express Bets – Multi-Outcome Speculation

Express bets involve predicting multiple independent event outcomes. The combined winnings depend on the bet amount and coefficients of all included outcomes. Losing one outcome means losing the entire express bet.

4. Limitations on Event Outcomes

4.1 Express Inclusion – One Dependent Outcome

Only one dependent outcome can be included in an express. If multiple events are included, the lowest coefficient event is excluded.

4.2 Dependent Outcomes – Interconnected Predictions

Interdependent events impact each other’s results within a single bet.

4.3 Penalty Bets – Timing Is Everything

Bets on events like “Team scores a penalty Yes/No” are lost if no penalty occurs during regular time.

4.4 Goal-Related Bets – Speculating on Scoring

Bets related to how goals are made or the next goal are lost if the specific goal mentioned in the bet is not achieved.

5. Live-Betting Dynamics

5.1 Live-Bets – During the Action

Live-bets are accepted on main and additional outcomes during matches. Single and combined live-bets offer dynamic opportunities.

5.2 Live-Bet Confirmation – Sealing the Deal

Live-bets are confirmed upon registration on the server, with no room for amendments. Coefficient “1” applies under certain circumstances.

5.3 Inaccuracies in Results – Staying Informed

The betting company isn’t liable for result inaccuracies in live-bets. Clients are encouraged to use multiple sources for accurate information.

5.4 Live-Bet Edits – No Rewriting

Editing or deleting live-bets is not allowed.

6. Match Results, Date and Time of Beginning, Settlement of Disputable Issues

6.1 Bet Reconsideration Due to Incorrect Result

Bet calculations might be reevaluated due to incorrect results provided by the betting provider.

6.2 Event Beginning Time Calculation

Bets are calculated based on the actual start time of events, which should be determined approximately using official documents from organizing sports organizations. In the absence of such documents, official sites of sports federations, clubs, and other credible sources can be used.

6.2 Discrepancy in Event Timing

The betting company is not responsible for discrepancies between stated and actual event start times. The mentioned date and time of event beginning in the line are approximate. The actual event beginning time is determined based on official documents from the organizing organization.

6.3 Inaccuracies in Event Details

Inaccuracies in championship names, match lengths, and other data mentioned in line and live are possible. Clients should use independent sources for accurate sports event information.

6.5 Claim Submission Timeframe

Claims regarding event results must be submitted within 10 calendar days from the event’s completion. Official documents from the organizing organization should support the claimed result.

6.4 Bets After Event Beginning

Bets placed after an event’s beginning are calculated with a coefficient of “1,” except for live-bets, where the coefficient remains unchanged.

6.5 Bets on Known Results

Bets on events where the outcome was known to the client are subject to cancellation. The betting company decides after a closed investigation, suspending related actions.

6.6 Participant Refusal Before Event

If a participant withdraws before an event’s start, all their bets are canceled.

6.7 Participant Retirement During Competition

If a participant retires during a competition, bets made before the last round or stage are valid, while others are canceled.

6.8 Unparticipated Participant Bets

If a participant or team member doesn’t participate in a match, winning coefficients on bets for them are set at “1,” unless specified otherwise.

6.9 Tennis Match Refusal (Disqualification)

In a tennis match, if a refusal or disqualification occurs before the match starts, the winning coefficient is “1,” except for bets on participant competition results.

6.10 Participant Replacement in Event

If participants in an event pair are changed, all bets on that event are canceled.

6.11 Team Member Replacement

In team competitions, if team members are replaced, bets on the match outcome remain valid.

6.12 Pair Matches and Participant Replacement

In pair matches, if participants are named and replaced, the winning coefficient is “1.” If participants aren’t named, bets remain valid.

6.13 Neutral Field and Competitive Field Events

In events with “home” and “guests” terms, on a neutral field, bets remain valid, while on a competitive field, bets are still valid.

6.14 “Home” and “Guests” Non-Applicable Events

If “home” and “guests” terms don’t apply (e.g., individual sports), changing the event’s conduction place doesn’t affect bets.

6.17 Team Order in Certain Leagues

Teams in specific leagues may be allocated in direct or reverse order. In reverse order, no repayment of bets is performed.

6.15 Friendly Matches and Venue Change

In friendly matches or club-friendly tournaments, changing the venue doesn’t affect bets.

6.16 General Rules for Unspecified Situations

For sports or situations not covered separately, general rules apply.

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The betting company has the final say in unprecedented disputable situations.

6.18 Data Inconsistencies

In case of data inconsistencies from different sources, the betting company suspends winning payments until authenticity is settled. Settlement may use TV broadcasting data if official site data differs.

6.19 Coefficient Error in Output Program

In case of an error in coefficient output, acknowledged by the betting company, bets on affected events are winning with a coefficient of “1.”

7. Parties

All clauses in the Agreement, including pronouns like “we,” “us,” “our,” or “the betting company,” refer to the betting company with which the client agrees, as stated in clause one.

8. Amendment of Conditions

8.1 Right to Amend

The betting company reserves the right to make amendments to the Agreement for reasons such as commercial, legal, or client servicing. The current Agreement clauses and effective dates are available on the Website. Clients are responsible for reviewing the current Agreement. The betting company can modify the Internet site’s functionality without prior notice.

8.2 Acceptance of Amendments

If a client disagrees with amended Agreement clauses, they should cease using the Internet site. Continued use after amendments implies full acceptance, regardless of whether the client received notification.

9. Right of Demand

9.1 Age Restrictions

Persons below the legal gambling age (e.g., 18) in their jurisdiction are prohibited from using the Internet site. Proof of age may be requested. Failure to provide proof may result in service denial or account suspension.

9.2 Gambling Legality Acknowledgement

Clients understand that the betting company doesn’t guarantee the site’s legality in their jurisdiction. The client acknowledges and guarantees compliance with local laws.

9.3 Compliance Responsibility

The client confirms that their use of the Internet site adheres to their jurisdiction’s laws. The client bears responsibility for any illegal use.

9.4 Restricted Jurisdictions

Clients from certain countries are restricted. Amendments to this list are possible without prior notice. Clients agree not to use the site from these territories.

9.5 Betting Restrictions

Bets are prohibited from individuals affecting event outcomes (participants, officials, etc.), individuals representing other betting offices, and others prohibited by law.

9.6 Breach Liability

Breach of clause 9.5 results in client liability. The betting company can refuse payments, cancel bets, and take measures upon learning of violations.

9.7 Cheating Consequences

Cheating (e.g., multi-accounting, automation software use) results in bet cancellation and account closure.

10. Opening of an Account

10.1 Account Setup

To access the main services of the Internet site, the client must open an account. This can be done through a “1-click” registration or by entering an email address and creating a password. Additional personal information like name, phone number, and birthdate must also be provided.

10.2 Email Authenticity

Clients must provide a genuine email address during registration or update it if using 1-click registration.

10.3 Identity Verification

To ensure authenticity, the betting company may request identity-confirming documents from clients. Failure to provide requested documents can result in account suspension until information is provided.

10.4 Accurate Information

Clients confirm that they’ve provided accurate information during registration. Any updates must be promptly entered into the profile. Non-compliance may lead to limitations, suspension, blocking, or payment annulment.

10.5 Support

For registration assistance or issues, clients can contact online support or call 8(800)301-77-89 (24/7).

10.6 Single Account

Each client is permitted only one account on the Internet site. Additional accounts are considered backup accounts. The betting company can close such accounts and take various actions.

11. Your Identity. Protection from Money Laundering

11.1 Identity Verification

Clients’ account information (name, birthdate) must match their legal identity.

11.2 Payment Account Match

Account registration must match credit card or payment account names used for transactions.

11.3 Identity Verification

The betting company can request identity verification at any time. This may include documents like a valid passport, payment cards, utility bills, and account statements.

11.4 Verification Process

Failure to provide documentation or satisfactory identity verification can result in balance withholding, transaction voiding, account freezing, or account termination.

11.5 Security Review

A security review may be conducted to validate identity, age, compliance with agreements, and financial transactions for potential breaches.

11.6 Authorization for Inquiries

Clients authorize the betting company to inquire about them and share information with third parties to verify identity.

12. User Name, Password, and Security

12.1 Account Security

Clients must keep their password and username confidential. Lost data can be recovered through the “Restore Password” button.

12.2 Liability

Clients are liable for their account’s safety and actions or transactions made with it. Losses due to third-party actions are the client’s responsibility.

12.3 Unauthorized Access

If security is breached, clients must inform the betting company immediately. The company isn’t responsible for unauthorized access or improper use of login information.

13. Deposits, Placement, and Withdrawal of Funds

13.1 Betting Account Funding

Clients must deposit a certain amount to make bets on the site.

13.2 Fund Source Verification

Clients confirm that deposited money is legal and obtained through legitimate means.

13.3 Third-Party Funds

Third-party deposits aren’t accepted. Only payments from accounts or cards registered in the client’s name are allowed. Violations may result in winnings confiscation.

13.4 Bank Transfer Costs

Recipient covers all expenses and commissions for bank transfers.

13.5 Electronic Payments

Different institutions may process electronic payments. Clients accept these rules if they don’t conflict with the Agreement.

13.6 Transaction Responsibility

Clients can’t refuse, cancel, or terminate transactions after making them. Any such actions require repaying unallocated funds and incurred expenses.

13.7 Fraudulent Replenishment

The betting company may block accounts and confiscate winnings if fraudulent account replenishment is suspected.

13.8 Use of Positive Balance

Positive balance may be used to cover client debts.

13.9 Betting Account Nature

The betting account isn’t a bank account and isn’t covered by deposit insurance.

13.10 Withdrawal Requests

Withdrawal requests can be made after payment inspections and necessary verifications.

13.11 Withdrawal Process

Withdrawal details, identification requirements, commissions, and processing times are outlined.

13.12 Account Closure

If duplicate accounts are found, the company can withhold commissions and invalidate transactions.

13.13 Activity Requirements

Withdrawal may require a certain level of betting activity.

13.14 Withdrawal Commission

If account activity requirements aren’t met, the company can withhold a withdrawal commission.

13.15 Large Winnings

Daily withdrawal limits can be set for large winnings.

14. Terms and Conditions for Services of the Betting Company

14.1 Payment and Responsibility

Clients agree to pay for all ordered services and goods on the Website, including taxes and additional expenses. Timely payments are the client’s responsibility. The payment services provider ensures payment execution but isn’t liable for additional amounts. Once the “Payment” button is pressed, the payment is considered processed and irreversible. You acknowledge this and agree not to request payment reversal. By placing an order on the Website, you confirm legal compliance and authorization to use goods/services.

14.2 Age Confirmation

Using specific services like betting indicates you’re legally allowed to use such services according to your jurisdiction’s legal age.

14.3 Legal Responsibility

Using services, you take legal responsibility to follow local laws. Payment processing is handled by the payment services provider, and purchased services/goods can’t be returned or payments canceled. You can refuse future service using your Personal Account on the Website.

14.4 Payment Provider’s Role

The payment services provider isn’t liable for card-related issues or payment refusal by issuing banks. They’re not accountable for service/goods quality, prices, or amounts. Payment responsibility rests solely with you, the cardholder.

14.5 Non-Consent and Refusal

If you disagree with these conditions or for other reasons, you should refuse payment and contact the site administrator/support.

15. Collusion, Misleading Actions, Fraud, and Criminal Activity

Various forms of collusion, fraud, and misleading actions are prohibited. The company takes measures to detect and exclude fraudulent actions and participants. Any such actions are breaches of the Agreement.

16. Other Prohibited Actions on the Site

Clients must avoid aggressive language, malicious actions, and illegal activities on the site. Use of the site for amusement is allowed. Hacking, unauthorized access, and malicious attacks are strictly prohibited.

17. Term and Termination of the Agreement

The company reserves the right to delete accounts without prior notice for various reasons, including breach of rules, illegal activities, and system manipulation. The company can also close accounts or cancel the Agreement due to specific circumstances. The client is liable for funds owed.

18. Amendments on the Website

The company can make amendments or additions to services to enhance and support the Website.

19. System Errors

The company aims to resolve Website malfunctions promptly. However, it’s not liable for malfunctions in clients’ IT devices or Internet provider interruptions.

20. Errors and Defects

The company can limit or cancel bets, especially if errors occur. It can annul bets made due to errors and withhold winnings. Losses from client or company errors aren’t the company’s responsibility.

21. The Client’s Autonomous Decision-Making

21.1 The Power of Choice

In the digital age, individuals exercise their autonomy by engaging with various online services. The user’s decisions and the consequences thereof are shaped by personal choice and discretion. Any outcomes, positive or negative, are a direct result of their selections. This emphasizes the importance of informed decision-making and understanding the potential risks.

21.2 Operating within the Framework

Operating within the parameters set by the agreement is essential. The internet site functions in alignment with the clauses outlined in the agreement. However, the platform does not extend additional guarantees or assurances beyond these terms. This is crucial to note, as the scope of liability is limited to what is specified by the law and the agreement.

21.3 Unforeseen Events and Limitations

In any endeavor, unforeseen events can occur. The platform cannot be held liable for offenses, negligence, losses, or damage that were not reasonably foreseeable at the time. This underlines the importance of user vigilance and understanding the potential risks associated with their actions on the site.

21.4 External Content Disclaimer

Access to external resources through the website may expose users to various content. The platform does not assume liability for the content of these resources, emphasizing the importance of discernment when engaging with external links.

22. Breach of Conditions: Accountability and Repercussions

22.1 Upholding Commitments

Users are expected to honor the terms of the agreement. Failure to do so may result in the user being liable for any losses incurred. This includes safeguarding the interests of the platform, its partners, employees, and directors.

22.2 Consequences of Breach

In the event of a breach, the platform has the right to take several measures. These may include notifying the user of the breach, suspending the user’s account, blocking the account, or withdrawing payments, winnings, or bonuses obtained due to the breach. These actions underscore the seriousness of adherence to the agreement’s terms.

22.3 Ensuring Agreement Adherence

Users are expected to abide by all clauses of the agreement. Failure to do so may lead to the annulment of the user’s username and password, reinforcing the platform’s commitment to maintaining the integrity of its services.

23. Safeguarding Intellectual Property Rights

23.1 Copyright Protection

The platform holds proprietary rights to all contents on the website. Users are permitted to download and print materials solely for personal, non-commercial use. This emphasizes the platform’s commitment to safeguarding its intellectual property.

23.2 Limited Rights for Users

Engaging with the website does not grant users intellectual property rights. This ensures that the platform and third-party intellectual property remain protected.

23.3 Unauthorized Use of Trademarks

Reproduction or use of trademarks, logos, and promotional materials without proper consent is prohibited. Users are reminded to respect intellectual property rights to prevent legal repercussions.

23.4 Upholding Accountability

Users are accountable for any unlawful activity they engage in. Immediate notification of prohibited activity is crucial, and users are encouraged to assist in investigations if necessary.

24. Protecting Personal Data

24.1 Privacy Obligations

The platform is committed to protecting user data collected during website visits. The processing of personal data aligns with the Privacy Policy, emphasizing data security and confidentiality.

24.2 Consent for Data Processing

By providing personal data, users consent to its processing for purposes outlined in the agreement and for compliance with regulatory obligations.

24.3 Confidentiality and Assistance

User data is not disclosed to third parties except for necessary processors and employees. This ensures quality service provision while upholding user privacy.

24.4 Record Keeping

All correspondence from users is recorded to maintain accurate records, enhancing transparency and accountability.

25.1 The Role of “Cookies”

“Cookie” files enhance website functionality and user recognition. Users should be aware that deleting these files could restrict access to certain site sections and functions.

26. Addressing Claims and Complaints

26.1 Contacting Support

In case of issues with website operation, users can contact support via online chat or email. Prompt communication ensures efficient issue resolution.

26.2 Recording Disputes

Dispute records stored on the server serve as evidence for claims and complaints, enhancing transparency and accountability.

27. Resolving Disputes

27.1 Fair Dispute Resolution

The platform commits to fairly considering disputes with factual information and arguments. Users can submit disputable information through online chat or email for thorough evaluation.

28. Force Majeure Circumstances

28.1 Unforeseen Delays

The platform is not liable for delays caused by force majeure events, such as acts of God, civil commotion, or cyber attacks. This highlights the platform’s inability to control external factors.

28.2 Commitment to Solutions

In the presence of force majeure circumstances, the platform will strive to find solutions to fulfill obligations, reaffirming its commitment to users.

29. Upholding Commitments

29.1 Obligations Persistence

Inability to fulfill obligations or employ legal remedies does not imply relinquishing those obligations. Users are reminded of their commitment to upholding their responsibilities.

30. Addressing Invalid Clauses

30.1 Maintaining Agreement Integrity

Invalid or illegal clauses are separated from the agreement, with the remaining part unaffected. Amendments ensure the agreement remains legally sound.

31.1 Links to External Resources

The website may feature links beyond the platform’s control. Users must exercise caution and use external links at their own discretion, understanding the platform’s limited responsibility.

32. Maximizing Bonus Actions

32.1 Maximizing Bonus Benefits

Bonus actions offer enhanced opportunities. Understanding the wagering requirements ensures users can make the most of these bonuses.

32.2 Bonus Withdrawal
Complete win back is necessary for bonus withdrawal. Users must meet these requirements before availing of bonuses.

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